Refund Policy

We are committed to delivering high-quality construction services with professionalism and integrity. Because construction services often involve upfront planning, material procurement, and labor scheduling, we maintain the following refund policy:

1. Deposits and Prepayments

All deposits and prepayments are non-refundable, unless otherwise stated in writing. Deposits are used to secure labor, materials, and scheduling and represent a commitment from both parties.

2. Cancellation Policy

If a client chooses to cancel a project after a signed agreement but before work begins, refunds (if any) will be calculated based on:

• Time and labor invested in planning, permitting, or mobilization

• Costs incurred for ordered or custom materials

• Loss of scheduled work opportunities

Refunds, if granted, will be issued at the sole discretion of DeLuzBuilders and will be detailed in a final invoice summary.

3. Work Already Performed

If work has already begun, no refund will be issued for labor, materials, or subcontracted services that have been rendered. Any remaining project balance may be subject to reconciliation and billing based on work completed to date.

4. Unsatisfactory Work Claims

If you are dissatisfied with the quality of workmanship, you must notify us in writing within 5 business days of project completion. We will review the concern and, if warranted, make reasonable efforts to correct the issue at no additional cost. Refunds will only be considered after all corrective options have been exhausted and will be determined at our discretion.

5. Custom Materials & Special Orders

No refunds will be issued for custom-ordered or special materials that are not returnable to the supplier. These items will be billed in full regardless of project cancellation or change of scope.

6. Weather or Delay-Related Cancellations

In the event of unavoidable delays (e.g., inclement weather, supply chain issues, or regulatory hold-ups), refunds will not be issued. Projects will be rescheduled or extended accordingly.

7. Chargebacks and Disputes

Initiating a chargeback or financial dispute without first attempting to resolve the issue directly with [Your Company Name] may result in additional fees and legal action. We are committed to resolving concerns amicably and professionally.

8. How to Request a Refund or Resolution

To request a refund or address a dispute, please contact us in writing with your project number, date, and full details of your concern:

Email: Topher1991@gmail.com
Phone: 951-905-8103

9. Policy Updates

This policy may be updated periodically to reflect changes in our services, materials, or industry standards. Please refer to the most recent version published on our website or attached to your agreement