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Privacy Policy

DeLuzBuilders is committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your information. This policy complies with applicable privacy laws, including the General Data Protection Regulation (GDPR) for European users and the California Consumer Privacy Act (CCPA) for California residents.

1. Information We Collect

We may collect the following types of information when you use our website:

Personal Information:

  • Name

  • Email address

  • Phone number

  • Address

  • Project details submitted via our contact or quote forms

Non-Personal Information:

  • Browser type and device

  • IP address

  • Pages visited and time spent on site

  • Referral sources

  • Usage behavior (via cookies and analytics)

2. How We Use Your Information

We may use your information to:

  • Respond to service inquiries and provide project quotes

  • Communicate scheduling, updates, or special offers (only with consent)

  • Improve website functionality and user experience

  • Comply with legal obligations and enforce our policies

3. Legal Bases for Processing (GDPR)

For users in the European Economic Area (EEA), we process your personal data under one or more of the following legal bases:

  • Your consent

  • Performance of a contract (e.g., fulfilling a service request)

  • Compliance with legal obligations

  • Our legitimate interests (e.g., improving services and website performance)

4. Your Privacy Rights

Under the CCPA (for California residents), you have the right to:

  • Know what personal data we collect and how we use it

  • Request access to your personal information

  • Request deletion of your personal information

  • Opt-out of the sale of personal information (we do not sell data)

Under the GDPR (for EU residents), you have the right to:

  • Access and correct your personal data

  • Request deletion ("right to be forgotten")

  • Restrict or object to certain data processing

  • Data portability

  • Withdraw consent at any time

To make a request under either regulation, contact us at [privacy@yourcompany.com].

5. Data Retention

We only retain personal information as long as necessary to fulfill the purposes it was collected for, including legal, accounting, or reporting requirements.

6. Data Protection and Security

We use reasonable administrative, technical, and physical safeguards to protect your information, including:

  • SSL encryption

  • Firewalls and secured servers

  • Limited employee access to data

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Remember your preferences

  • Analyze website traffic

  • Improve website performance

You may opt out of cookies through your browser settings. For more information, refer to our [Cookie Policy] (if applicable).

8. Accessibility and ADA Compliance

We are committed to ensuring our website is accessible to all users, including those with disabilities, in accordance with the Americans with Disabilities Act (ADA) and Web Content Accessibility Guidelines (WCAG 2.1). If you have accessibility issues, contact us at [accessibility@yourcompany.com] or call [Your Phone Number] for assistance.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites.

10. Policy Updates

We may update this Privacy Policy as needed. Changes will be posted on this page with a revised Effective Date. Please check this page periodically for the latest version.

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